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Specialist AI for Tech Support teams

The AI assistant that gives tech support teams super powers. Designed for manufacturers. x10 your support team productivity.

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Access expert help across a wide-range of technologies, including . . .

Ai-powered help

Accurate tech help

Get accurate information direct from instruction manuals combined with expert knowledge from other engineers to answer your technical queries

Accurate answers - quick!

Get accurate answers in an instant, delivered clearly & concisely. No need to call tech support - includes page-specific instruction manual references for confidence.

Accurate answers - quick!

Get accurate answers in an instant, delivered clearly & concisely. No need to call tech support - includes page-specific instruction manual references for confidence.

Direct for instruction manuals

Page-specific instruction manual references, allowing you to check the answer direct from the manufacturer’s manual.

Direct for instruction manuals

Page-specific instruction manual references, allowing you to check the answer direct from the manufacturer’s manual.

Answers from manuals
Cutting-edge technology
AI-powered instant technical help
Accurate answers

Answers from manuals
Cutting-edge technology
AI-powered instant technical help
Accurate answers

Answers from manuals
Cutting-edge technology
AI-powered instant technical help
Accurate answers

Advanced technologies

The best AI features

Super Engineer includes a range of cutting-edge features designed to assist Tech Support teams

Accurate Answers

Technical problems solved in an instant using AI-Powered answers - using concise & simple language.

Accurate Answers

Technical problems solved in an instant using AI-Powered answers - using concise & simple language.

Customised knowledge

Upload instruction manuals, latest fix updates, specific how-to notes - scaled across your team.

Customised knowledge

Upload instruction manuals, latest fix updates, specific how-to notes - scaled across your team.

Parts recommendation

Relevant equipment included in answers - including part code & closest relevant distributor. Set default distributor.

Parts recommendation

Relevant equipment included in answers - including part code & closest relevant distributor. Set default distributor.

Compliance Checker

Answers include compliance checks with specific local standards / codes (inc automatic geo-location)

Compliance Checker

Answers include compliance checks with specific local standards / codes (inc automatic geo-location)

Ninja Mode

Use 'Ninja Mode' to solve complex problems involving multiple different pieces of equipment or multiple faults.

Ninja Mode

Use 'Ninja Mode' to solve complex problems involving multiple different pieces of equipment or multiple faults.

Integrations

Easy to add AI into existing tech support systems e.g. ticketing systems, chatbots, online forms, email inboxes.

Integrations

Easy to add AI into existing tech support systems e.g. ticketing systems, chatbots, online forms, email inboxes.

Easy-to-use

Plug & play

Scalable across teams

Partnership model

FREE / Low-cost to use

Special commercial model for manufacturers - inc FREE usage

App Access

FREE

user/month

Get Started

FREE app usage for up to x5 users

Web & mobile app access

Pro-level account features

WhatsApp & Slack integrations

Extra users (above 5) get 35% discount

App Access

FREE

user/month

Get Started

FREE app usage for up to x5 users

Web & mobile app access

Pro-level account features

WhatsApp & Slack integrations

Extra users (above 5) get 35% discount

Integrations

Custom$£

one-off fee

Get Started

System integration costs = custom

In-bound email automation

Tech Support Form connection

Custom knowledge upload

API / custom work

Custom data uploads

Integrations

Custom$£

one-off fee

Get Started

System integration costs = custom

In-bound email automation

Tech Support Form connection

Custom knowledge upload

API / custom work

Custom data uploads

Designed for Manufacturers

Bonus features

Super Engineer's been designed for manufacturer partnerships, and includes multiple additional features

Multi-format

Interact with Super Engineer’s AI via multiple different formats, including web app, mobile app, email, WhatsApp, Glasses (coming soon).

Multi-format

Interact with Super Engineer’s AI via multiple different formats, including web app, mobile app, email, WhatsApp, Glasses (coming soon).

In-bound email automation

Automate your in-bound tech support email enquiries, with automatic & quick AI responses - so your team can focus on more complex telephone enquiries.

In-bound email automation

Automate your in-bound tech support email enquiries, with automatic & quick AI responses - so your team can focus on more complex telephone enquiries.

The future - NOW!

Super Spex

Be the first to access 'Super Spex' - the AI Tech Assistant glasses from Super Engineer

Super Spex

Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

Super Spex

Trial our special AI Glasses designed for tradesmen (coming soon!). The perfect accessory for any tradesman, giving them technical instructions via visual (Head Up Display) & audio (earpiece).

Power Up!

Access a unique opportunity

Take advantage of a unique opportunity to optimise & improve your tech support processes using AI - for FREE.

Contact our team